Our Customer Reviews

Canada RV Rental Reviews

Average 4.8 stars out of 5
Based on: 116 reviews

Please enjoy this unique Canada RV rental reviews forum.
And remember, it's cheaper to book via Motorvana.
We are all about best price, transparency and service.

5 stars: 92
4 stars: 19
3 stars: 5
2 stars: 0
1 stars: 0

 

RV rental in canadas rookies — Canada RV Rental Review

first, motorvana - 2nd time, great company, great customer service via mails / whatsup, fred was a great guy who helps me when i needed we will rent again 🙏🏼🙏🏼

shalom buskils, israel, posted on 11 September 2024, vendor was Fraserway RV Rental

Whitehorse to Vancouver

Eric from Motorvana was very helpful when i booked the pick-up truck. He always answered very quick and helpful. Again, thanks a lot! We picked up the truck in Whitehorse. It was easy and we did not believe that the whole family (2 adults and 3 children 11, 13, 15) had a bed in the car. It was a super trip in pure nature (Yukon, Alaska, B.C.). Just great! After 4 weeks and 4'000 kilometers we arrived in Vancouver. In case we will have the chance to come back to this great part of the world, we will book again a car of this company.

Patric Stoffel, Biel-Benke , Switzerland, posted on 10 September 2024, vendor was Fraserway RV Rental

Rv trip, Canada

Pick up was relatively straight forward and we only waited a short while to be seen. We paid for an individual explanation of RV which was worth it, except they didn’t show us where the fuses were! The RV had good areas for storing suit cases underneath so we were able to unpack most of what we needed then lock the rest away. All underneath compartments locked. A small safe in the steps was ideal for passports and spare money. Hook ups were valuable as the tanks filled quickly with 6 adults on board. In addition the sliders made all the difference once they were out for using the RV for evenings. The fuses blew one evening, we called the help line and were told to call back at 7am, they couldn’t help till then- disappointing. Drop off, we paid for platinum so we didn’t need to clean the vehicle and had a speedy drop off. We would use canadream and motorvana again.

Alison, Uk, posted on 6 September 2024, vendor was Canadream

Happy to recommend

We got a great RV at a very reasonable price and had a fantastic holiday. Motorvana's customer service was excellent from start to finish.

Jim Baxter, United Kingdom, posted on 19 August 2024, vendor was Fraserway RV Rental

RV dream

CanaDream Toronto were excellent to deal with. A clean, comfortable, well equipped RV was waiting for us. An easy pick up and drop off process with lots of useful information provided. Highly recommended.

Suz, New Zealand, posted on 28 July 2024, vendor was Canadream

Easy

easy process to pick up the RV, smooth ride across Canada, even easier to drop it off. might have to do it again some day

Derek Rogers , BC, posted on 13 November 2023, vendor was Canadream

RV

Great service. Clean and well appointed RV. Smooth processes on departure and return

Paul Reed , United Kingdom, posted on 22 October 2023, vendor was Fraserway RV Rental

Excellent

Fraserway provided us with an excellent RV, it was almost new and we had no problems whatsoever as we explored the Canadian Rockies. The pick up service from Calgary airport was great. We were disappointed with the drop off at Vancouver with wait times of over one and a half hours to be taken to the airport (went by Uber as alternative) . I thought generally the Fraserway RVs seemed a little newer and better than alternatives such as Canadream. I would recommend them as a supplier for your RV holiday.

Jonathan Lloyd, UK, posted on 16 October 2023, vendor was Fraserway RV Rental

Definitely choose motorvana again!

Their team has been super helpful from day one, they took the time and care to fully answer the continuous stream of questions we had as a first time RV renter. Love that they are super transparent and honest, no hidden fees. Will definitely book back with motorvana for our next RV trip!

Kenneth, Ontario, posted on 13 October 2023, vendor was Fraserway RV Rental

I would book it again with them

Everything went great, they were very kind and helpful. Good assistance via web and mail. Was our first RV trip and we would book again with Motorvana f we do it again!

Enrique, Spain, posted on 1 October 2023, vendor was Fraserway RV Rental

Great trip

Hired C class RV for 2. Although capable of sleeping 6 it would have been very crowded, 4 possible 2 perfect. Very clean and well appointed. Shuttle from Vancouver to Abbotsford pick up worked well although a little late! Rear view camera didn’t work properly. An irritation rather than a problem. Black and grey waste warning lights always showed tanks as full even after emptying, again and irritation rather than a problem. Instructions on pick up comprehensive with all questions clearly answered. Fuel consumption high, be warned. Take advantage of fuel stations and don’t let fuel get too low, there are some long distances and steep climbs between fuel stations.

Dave, England, posted on 27 September 2023, vendor was Fraserway RV Rental

C-Class Large

I picked up a c-class large which was the same as a medium with a pop-out which makes a massive difference when parked up.

I drove from Calgary to Vancouver and it was great. Couple of tips, you don’t need to have a full water tank if you’re staying in camp sites with full hook-up. This saves weight and improved fuel consumption.

RV was great but I had a faulty sat nav which meant I had to rely on my phone for navigation which cost me an extra £100 in data roaming charges, which was pretty irritating. Other than that a great experience.

Ian W, England, posted on 12 September 2023, vendor was Fraserway RV Rental

The best way to see The Great North

We rented a C-Small RV for two of us, and it was everything we were hoping for: comfortable, easy way of travelling, interesting driving experience, fun and cost-effective. Thank you Motorvana for helping us organize out trip! we really did it last minute, and you made it happen for us.

Esya, Canada, posted on 8 September 2023, vendor was Fraserway RV Rental

Awesome adventurer

The truck camper, adventure is brilliant for two people looking for easy use, a big comfy bed and lots of adventure. It has ample space, great amenities and easy to use.

Vicky , Switzerland, posted on 6 September 2023, vendor was Fraserway RV Rental

We rented a deluxe van camper for 3 weeks to travel from Vancouver to Calgary and had an amazing time. Driving the van was easy and the instructions were clear. The rear view camera, park sensors and built-in navigation were perfect and made driving more relaxing. We do have a few small things that could have been better. - We paid extra for the Solis WiFi hotspot, but it was not working properly. First of all, when we departed it caused half an hour delay because the Hotspot had to be reset (CanaDream had to call the customer service, re-install the whole thing.. we were happy we checked before departure if the hotspot was working). When we were on the road, we could only use it with one device and a lot of times it was not working at all. As we are not from Canada, we didn't want to contact customer service because of the high costs of international calls. - The indicator lights of the black water tank did not function properly. After emptying, it would still indicate to be 2/3 full, so we had to guess when we had to empty the tanks. - Quality of dishcloth and sponge was awful, also the lighter did not function, they should've checked this beforehand. - The attachment points of the curtains were misplaced, so it was quite difficult to hang them properly. We do think all of these things should've been checked better, especially when you pay extra for extra services like a WiFi hotspot and kitchen linen.

Despite these small things we did have an amazing holiday. CanaDream drop off in Calgary was arranged perfectly and easy to reach.

M. Sluiter, Netherlands, posted on 28 August 2023, vendor was Canadream

Highly recommended!

We had an excellent experiences with Fraserway 4 Seasons RV Rental. The shuttle and check-in/out went smoothly both way. Benjamin was very helpful in orienting us with the camper (C class - small) and in answering our numerous questions. The camper was like new and very clean; as were the utensils, pots and pans, bedding and such. The camper handled well on the road and the 'tow-load' option was especially useful on steep hills. We had only one minor problem en route (back up camera display needed to be reset) and it was quickly resolved with call to their personnel at the on-road support number. An wonderful trip made possible by Fraserway 4 Seasons RV Rental. Thank you!

Oliver, Canada, posted on 28 July 2023, vendor was Fraserway RV Rental

Superb service

Super nice RV, easy and thorough instructions. We (2adults and 4 children) enjoyed 8 days in the rv cruising the Rockies. Can’t recommend it enough.

Rikke, Ontario Canada, posted on 28 July 2023, vendor was Fraserway RV Rental

FraserWay RV rental One way from Calgary to Vancouver

What a simple and brilliant experience made so simple with Fraserway once booking was confirmed. Brand new rig (Truck/Camper) and had no issues what so ever. Economical F350 at 12.8km/100Km which was surprising for the power. Pickup and delivery via Shuttle made things very streamlined and quick. The Camper was very comfortable and spacious for the 2 of us. Only comments to make is the Duvets are single size and should be at least bed size. Only thing lacking was a grater as we were being self contained for several nights staying at campgrounds. I highly recommend Fraserway Rv rentals as they are very professional and detailed which gives you total piece of mind while venturing onto the unknown and driving on the wrong side of the road with totally different road code rules. Will definetly use them again.

Eric Heynen, Auckland, New Zealand, posted on 12 July 2023, vendor was Fraserway RV Rental

Glad we returned to use their services

Last year we used Fraserway via motorvana and we had a small one for 1 week, this year we decided we loved it so much that we booked 2 weeks and went for the medium size. The difference is amazing for us and having the separate proper bed at the back and proper shower cubicle was absolutely worth it. It was only a small amount extra than the small RV and we booked far in advance and made the most of the deal they had at the time. We will use them every time we return to Canada and will only have the medium size now even though there was only 2 of us.

Tara-Jane Ellingham, United Kingdom, posted on 7 July 2023, vendor was Fraserway RV Rental

RV rental - Vancouver

Just had our first holiday in a RV and loved every minute. So glad to have booked through Motorvana as we saved a fortune on the price Canadream were quoting. And there really were no catches at all. Once you have your booking number you are treated just like any other direct customer. Would definitely recommend to anyone.

Ruth Gumm, United Kingdom, posted on 25 June 2023, vendor was Canadream

A30 RV Rockies Trip

Shuttle was easy from Vancouver to Fraserway and the Check in process was easy but a bit slow. Motorhome overview was helpful, although they could have expanded on the fact that the Waste tank gauges are not always very accurate, ours often showed 33% after being emptied which was quite frustrating. The motorhome had everything we needed, our only comments would be that the duvet was a little small for the size of the bed, the bed was a great size and comfortable. The outside picnic chairs were low quality and very uncomfortable considering we had rented the top of the range RV. Kitchen fit out was very good. We had one issue with Road Side assist where we contacted them on the side of a busy freeway with a problem and they took 5 hours to get back to us. Luckily we had managed to sort out the problem ourselves and continued on our journey. Drop off was very easy at the end of the trip.

Mike Hawkins, New Zealand, posted on 23 June 2023, vendor was Fraserway RV Rental

Wonderful

A very easy pickup in Vancouver. The camper van was excellent, in prime order and much admired whilst on the road especially as it did not look like a rental vehicle. The extra insurance (which we normally avoid by purchasing in the UK) was good value and the drop off in Canary was also seamless. The staff there were very helpful with our onward travel into the Rockies, giving us a free lift to the airport from where we took a bus. Thoroughly recommended.

Anna, UK, posted on 29 May 2023, vendor was Fraserway RV Rental

RV Campervan Rental

Fraserway RV made our experience seamless. There were no hiccups on pick up or return. Gave us lots of support if it was ever needed (it wasn't for us). The van we rented was spectacular and exactly what we envisioned for our trip. We only have good things to say about our trip, from reserving a campervan through til being dropped off at the airport. 100000% going to go through fraserway RV on our next trip.

Adam Smitt, Australia, posted on 11 May 2023, vendor was Fraserway RV Rental

Awesome booking experience

The dynamic duo of Eric & Frederik is simply amazing! They made our first experience of booking an RV so seamless and provided the clearest explanation with prompt responses. Due to our itinerary, they manage to negotiate a special arrangement for our drop-off with our vendor to accommodate us. Thank you so much for all your assistance in order for us to create beautiful memories here in Canada!

Olsen Goh, Singapore, posted on 8 January 2023, vendor was Canadream

Our trip from Vancouver to Calgary

Thanks to the whole team.

Special thank you to Margaret in the Vancouver shop who helped us got us off wonderfully. Thanks so much Margaret, we both appreciated your kind efforts.

Brad & Sarah

Brad George Novoselac, Canada, posted on 24 October 2022, vendor was Fraserway RV Rental

RV'n

What can I say, the RV, pickup and drop off were all fantastic, as was the bit in between! I can highly recommend Motorvana and Canadream.

Kim Thompson, United Kingdom, posted on 31 August 2022, vendor was Canadream

RV hIre in Canada 2022

Excellent support from motorvana for the arranging the hire, excellent support and customer service from fraserway as well. I look forward to my next RV rental.

Omar Butt , United Arab Emirates, posted on 10 August 2022, vendor was Fraserway RV Rental

Great service

From choosing rental, advice, pick up to drop off we had great customer service from both Motorvana and Fraser Way, even on road assistance was quick to respond. We would certainly use them again.

Garry & Audrey, Ireland, posted on 1 August 2022, vendor was Fraserway RV Rental

Perfect trip

We had a bit of trouble with our initial contact with Fraser-Way....they get very busy with requests. So we did a google search and found Motorvana. All reports were positive and we sent in a request. They were quick to answer and we went ahead with a booking....within minutes they had a confirmation for us with Fraser-Way. The information provided by Motorvana seemed to contradict the initial offer.....and I called. And heavens I talked to a real person at Motorvana and they corrected the error and gave us a monetary 'sorry' with a small discount. The information Motorvana sent us was very comprensive and sure helped us organize our trip and eased our minds about our preparations. I of course worried that nothing would be there when we got to Whitehorse .... but Motorvana and Fraser-Way excelled. A shout out to Fraser-Way as well. The agents on site were strapped for staff and working like crazy but they had us in and checked out and were were on the road in only a couple of hours. The equipment...a large diesel truck and slide out camper were clean and very new and served our needs perfectly. We drove the Dempster Highway...return trip over 3000 kms and had no problems with the hire. We would use both companies again and would strongly recommend you do as well. No problems....and I mean none! PS...if you rent in Whitehorse and need to leave a vehicle they do not have space at the Fraser-way lot.....but beat this!! you can park at the airport (5 minutes) away in a security patrolled long term parking....for a mere $5 CDN a day.

Catherine, Manitoba, Canada, posted on 11 July 2022, vendor was Fraserway RV Rental

Great experience

Very responsive customer experience. They helped me with my concerns and made me feel prepared for my trip.

Mat, Sydney, Australia, posted on 17 May 2022, vendor was Canadream

Camperreis van Toronto naar Calgary

Dit was iets wat we altijd al hadden gewild: een camperreis in Canada. Dit was dus onze eerste reis: van Toronto naar Calgary. De organisatie was prima, niets op aan te merken. Camper ook goed, toen we begonnen stond er nog maar 1200 km op de teller. Canadream / Motorvana is wat ons betreft een aanrader. Vriendelijke groet, Ep en Gerrie Dijkgraaf.

Ep Dijkgraaf, Nederland, posted on 1 November 2021, vendor was Canadream

Great service

Freik from motorvana was incredibly helpful with our booking. Very quick responses and answered all of our questions. The RV was perfect for our needs. We had a great time!

Karissa, Montreal, posted on 18 September 2021, vendor was Fraserway RV Rental

Excellence experience

The whole rental process is done without any issue, actually is pretty smooth. The truck I picked up already have over 40k of mileage on it, but everything in there are all working well, except the truck's speakers are not very good and the ones at the back are not working. Other than that I found the staffs in both place where I picked up and dropped off are all very pro. Especially the girl where I pick up the truck, gave me a very detail explain on how to operate everything in the truck.

David Yip, Canada, posted on 10 September 2021, vendor was Fraserway RV Rental

Best Time RV Motorhome rental in Canada

This was our first Motorhome experience and we loved every second! The Motorhome was completely spotless and had everything we needed. We were given a thorough demonstration/handover of the vehicle so we felt confident from the word go. We really did have the BEST TIME and were so sad to give it up on our last day.

Sallly Parkinson, UK, posted on 30 September 2019, vendor was Best Time RV

Excellent service

From start to finish the service was excellent. We were especially impressed by the fantastic service we received from the Traveland RV team in Langley. They were extremely helpful, competent and friendly. When we arrived at our first campsite we realised that the bedding in the RV had been forgotten. A quick call to Traveland and they sorted us out immediately by telling us to purchase whatever was missing and later reimbursed us without any question. They also have a little storage area in their office where customers can borrow equipment/accessories that they might need and that were left by previous customers. When we returned we were able to leave things we had purchased and that the next customers might find of use (dishwashing liquid, plastic cups etc, barbeque grill etc). It was such a clever idea! We can highly recommend the Traveland team and would love to rent from them again in the future.

Anja, York, UK, posted on 14 September 2019

Smooth booking start to finish

It’s just over a year ago now that we returned from a lifetime dream holiday in Canada. I’d always wanted to tour the Rockies in an RV but the estimates we got initially were rather prohibitive! Then we found Motorvana and booked it for (if I remember correctly!) at least £1000 cheaper than a direct quote! Not sure how they do it! I was nervous tbh but the great reviews and speedy online replies were reassuring and Canadream treated us exactly the same as any other customer as far as I could tell. Great customer service from both companies and a fabulous RV experience! 5*! Would book the same way again! Thanks Motorvana!

Rosalind C Oliver, UK, posted on 30 August 2019, vendor was Canadream

RV

The booking of the RV was easy and communication was excellent. We had a fantastic two week touring around BC and Alberta which will be hard to beat. Meridian we great and the vehicle we were given was in excellent condition. This was our first experience of a motor home, so we were a little bit worried about how to operate things but we were given a very comprehensive introduction and user manual. Highly recommend both Motorvana and meridian

Jeanine Fairbairn , West Yorkshire, posted on 23 August 2019, vendor was Meridian RV

Great

Great service, competent, kind, welcoming and helpful guys. The RV was quite recent indeed, beautifully and richly equipped. Everything worked without a single problem. We had a great road trip in BC and Alberta with our Happy Holidays Motorhomes RV. They will be our providers next time we come to BC. We highly recommend them.

Jean-Michel FERRIEUX, Dnmark, posted on 19 August 2019

Cross Canada roadtrip

What a fantastic trip of a lifetime we have experienced. From start to finish everything has run totally smoothly. After lots of research we booked through Motorvana, This company were faultless, they made everything super simple and gave us the best price, cheaper than booking direct with CanaDream, I know as I spent hours researching and checking prices online. Motorvana’s communication was spot on and they promptly replied to all my emails even the stupid question ones. On there Facebook page they posted unmissable places to visit on our Canada cross country tour. Our CanaDream motorhome was perfect for myself , partner our 10yr old and our 5yr old children. It was fully kitted out and was a dream to drive, which I was worried about as I have never driven a 28ft vehicle. Check in was easy at Vancouver, they did try to sell cleaning and extra insurance which I did not buy. I bought extra vehicle insurance through Motorvana, thankfully never needed it. After 5 weeks of travelling across Canada our drop off in Toronto was also very simple. I would highly recommend Motorvana and CanaDream and will be using Motorvana again when we plan our next journey across America. I would like to say Thank you Motorvana xx From me and my family xx

Megan Cheel, Cornwall UK, posted on 9 August 2019, vendor was Canadream

A wonderful holiday

We recently returned from a wonderful holiday exploring Vancouver Island and the Sea to Sky highway in a 23 foot Ambassador RV. The 5 of us enjoyed lots of outdoor activities (hiking, swimming (ocean and lake), paddle boarding, climbing etc) and found the van to be a wonderful way to move around while living comfortably. We were lucky with the weather and enjoyed barbecues and outside dining every day. The van exceeded all expectations and ensured we had a terrific time - staying mostly in state parks (pre-booked in the Spring - this is important as the fill up quickly) Everything in the van worked and was easy to access and understand. I can't speak highly enough of the people at Ambassador - warm, helpful and expert. We'd definitely do it again - with the same people of course. All best wishes to Anna and Jutta.

Jim Green, UK, posted on 9 August 2019, vendor was Ambassador RV

Great opportunity

Booking the camper online with Motorvana very easy and we were allocated the exact vehicle we asked for. The link to the the hirer - Canadream - worked well and the pick up and return details were comprehensive which was helpful for us travelling abroad and on a long trip coast to coast. Would certainly use again.

Bbill Mercer, England, posted on 31 July 2019, vendor was Canadream

Great Trip

Awesome time in a C Class Motorhome booked via Motorvana. whole process was smooth and simple and would highly recommend and communication between all parties was excellent. When I need to talk to guys at Ideamerege they were available helpful and very professional

Highly recommend both Fraserway and Motorvana

Andy, UK, posted on 10 July 2019, vendor was Fraserway RV Rental

Excellent service!

Everything went as planned and had no complaints. Staff was quick to respond to anything and very easy to work with. Will do business again with them and highly recommend!

Phillip Levasseur, California, posted on 21 May 2019, vendor was Best Time RV

Ok but check out tires and the mattress as rock hard

Hi there, my wife and I recently rented a 22' van (Minnie Winnie) via Motorvana from Happy Holidays in Canada for 4 weeks. Overall we really enjoyed traveling around in the RV and it performed well mechanically. However I rated only an average rating as a few problems. The back wheels on the RV pretty much had no tread which I pointed out on return - would highly recommend future renters check this out on pick up - this was highly illegal and very dangerous particularly given we had some unexpected snow and ice which we had to drive on. Nothing happened (I drove slowly) but disappointing. Please be aware that all RV's use a lot of fuel so make sure you factor that into the costs (I think we averaged about 15L per 100km with normal highway driving and at CD$1.69/L - you have to fill up with the most expensive premium fuel it does cost a lot). The other issue we had were with the rock hard bed mattress (think a door and you are on the right track). This was very uncomfortable and didn't get any better even after 4 weeks of use. The good things about the RV were the heater (which we used daily as we had some early winter weather) and everything is easily accessible in one spot. A little surprising they have china plates and glass cups as I would have thought melamine plastic would be far more durable for traveling. Would definitely recommend renting a RV but probably would explore other companies even if it means paying a little more (particularly given the added costs of money and time involved in collecting and returning the RV to Gibsons Landing). By the way, I normally don't provide negative reviews but on this occasion, I thought it was important to alert other RV. Have fun because the Canadian Rockies are truly amazing place to travel and the Canadian people are some of the hospital and friendly people we have ever met.

Mark, Australia, posted on 12 November 2018

Response from Motorvana:

Happy Holidays replies: We would like to thank you for taking the time to write a review, as all feedback helps us improve our services. We have checked the maintenance log and the vehicle has since been sold with brand new tires.Our crew is usually very diligent and on top of things. Tires are checked and changed routinely. This must have been an oversight and we would like to apologize for that. As for the mattress, it seems to be a tricky issue. Some customers like them hard, some like them soft, but ultimately, we have no say in the choice of mattresses the manufacturer makes. For us, the review is disappointing, as we try very hard to give every customer the best product and service we can offer. On the other hand, it's also an incentive to work even harder. Should you ever decide to come back for another RV tour of BC, we would be glad to offer you a special discount to make it up to you.

Cannot recommend these guys enough, they were fantastic to deal with and anytime we rang for information they were ready to answer our questions. I would definitely use them again.

Cara , Ireland, posted on 20 October 2018, vendor was Canadream

Amazing trip to Canada

We were super satisfied with Motorvana. The booking process were easy and they did a great service. Quick response to all our questions. The pick up at CanaDream went smooth with good explanation and introducing of the RV before we went on the highway. All in all we had an amazing trip!

Tina, Denmark, posted on 12 August 2018, vendor was Canadream

My go-to people..

Motorvana RV Rentals - as ever, a worthy 5* experience. Having previously booked RV’s in the USA, this time we arranged a holiday / RV rental trip in Canada. Pick-up Vancouver, drop-off Calgary. All was perfectly arranged via Motorvana with the best price as well, despite booking a little late this year. Quick and easy contact with Freik - always at hand it seems to organise everything! Excellent customer service, great price. Friends / work colleagues have seen our trips and always ask about RV rental - each time I always refer them to Motorvana. I’ll be booking more RV trips in the future and Motorvana will always be my first port of call to arrange a camper van. Thanks once again Eric / Freik

Colin Osborne, The Netherlands, posted on 9 August 2018, vendor was Canadream

Great trip through Canada and the US over 5 weeks, but some equipment lacking.

Campervan was modern and functioned well, but we were disappointed with the way it was equipped, particulalrly for renters from overseas (70% of their customers) who cant bring along some basic essentials. The personal kits ordered were inadequate and we had to go out and purchase a number of items many of which were included when we rented off Fraserway before. Examples: Axe, sharp knives, barbeque grill, cheese grater, toilet brush, wine glasses, etc. Also, bikes could not be rented from Canadream.

Richard Pople, United Kingdom, posted on 11 July 2018, vendor was Canadream

Great experiance

We had an brilliant trip travelling around British Columbia and Alberta in our 23-foot motorohome. The booking experience was quick and easy, and the staff were so helpful, answering all our queries and giving us a thorough induction when we picked up the vehicle and dropped it off. Travelling in the camper became one of the highlights of the trip quickly, and made the experience of Canada amazing.

Catrin, United Kingdom, posted on 9 November 2017

Trip around Canada

Dealt with Motorvana and Happy Holidays for a 24 foot RV. Great introduction when we picked up the van and also dropped it off was quick and easy. A few minor issues along the way, but nothing to cause major concerns. just mainly due to wear and tear. Would recommend the team and definately use again if we get back to Canada. Thanks for making a great holiday for us much easier.

Dick Neal, Australia, posted on 3 November 2017

Excellent

Motorvana did a great job. We were super satisfied of the booking process. The campervan had qualities, but the mastresses were hawful. A part from that, we had a great time and made great memories.

Flo & Chri

Floriane, Switzerland, posted on 19 October 2017

Adventure in the Rockies

Frederik and the team at Motorvana were fantastic. We picked up an RV in Vancouver for 2 weeks in the Rockies booking it all online with the team. The service was great, the team happy and prompt to answer any questions and queries and all arrangements made as planned. The RV pickup and orientation was first rate. The vehicle was a 2017 model and like new with all you could need and it worked like a dream. As first timers we were abut nervous but everything was explained, easy and efficient. We had absolutely no problems with driving, parking and camping easy and comfortable. We had the time of or lives and the return was also painless and again the Motorvana team were fantastic.

I would certainly recommend them and appreciate their service and attention.

Jodie , Canberra, Australia, posted on 14 October 2017, vendor was Canadream

To Halifax and back!

Excellent, responsive booking team. Ready to answer my queries and provide information when requested. The booking confirmation email contained many useful links to guidance for operating and using an RV. The price was right and the Canadream RV was an excellent vehicle!

Peter Bolton, Yorkshire, England, posted on 7 October 2017, vendor was Canadream

Great Canadian Rockies

My friends and me had a great experience last summer in our Canadian tour by Calgary Freaserway RV. Motorvana reservation was simple and clear . Everything was perfect. We had a little problem with the shuttle service late but the stuff was great to solve the problem. I can't say enough about the staff.

Carlo, Italy, posted on 27 September 2017, vendor was Fraserway RV Rental

RV holiday in Canada

The staff at both Motorvana & Happy Holidays were more than helpful in making our RV holiday a great success. All queries were answered promptly & any problems were sorted straight away. The RV itself was excellent & we had a great time.

Simon Goodman, UK, posted on 14 September 2017

Rv Rental c22

Motorvana have exceeded my expectations on enquiry thats have been really tough as booking in August mostly booked.

But emails after emails made my booking possible

Thanks Motorvana and To Meridian Rv

Amirrul Hafiz, Singapore, posted on 31 August 2017, vendor was Meridian RV

canada tour

The people at Canada dream were professional well resourced and did everything that we expected for our trip to be enjoyable visit in British Columbia.

Sergio Giacomelli, Australia, posted on 28 August 2017, vendor was Canadream

Awesome!!

Had a great holiday in our RV. Both Motorvana and traveland staff were very helpful and made the whole experience easy. RV was new and faultless. Would definitely rent from these again!

Tom Howes, London, posted on 7 August 2017

Awesome trip!

We had a fantastic week long trip in the Canadian Rockies. The Canadream staff was excellent and so helpful - the RV was spaciaous, clean and comfortable for our whole family. We will definitely rent from Canadream in the future.

MICHELLE, Honolulu Hawaii, posted on 7 August 2017, vendor was Canadream

RV British Columbia

RV was immaculate and very easy to drive. Lots of information given and maps etc prior to departure.

Returning the RV was easy and stress free.

Can not wait to do a similar holiday in the future.

BC and Alberta are amazing, spectacular and beautiful and many happy memories for years to come.

Shane Marsh, UK, posted on 29 June 2017, vendor was Fraserway RV Rental

We decided to go and explore the beautifulness of British Columbia and decided to do it with an RV. It was our first time renting an RV and Motorvana & Ambassador made it possible! Our reservation was mainly managed through Motorvana - who found us a very nice rental at a Canadian renter: Ambassador. Located a bit off Vancouver, in Delta (approx.30 min drive from downtown by car), Jutta and her staff took very good care of us from Day 1 until Drop off.

The RV that they offer for rent are modern RV's (2-3 year old) in very good condition (ours had only 60K km) and the extra services that are highly recommended (BBQ set + all the necessary items needed such as cooking pan, towels, bedding, etc..) as everything was perfect!

To be short, very friendly people, Modern RV's, High level services provided by Ambassador & Motorvana - we highly recommend both of them and would definitely come back there!

Thank you!

Kristine J, Belgium, posted on 25 June 2017, vendor was Ambassador RV

Canada Rockies trip

Motorvana & Fraserway worked well as partners, booking through one and picking up through the other was a seamless process. Fraserway's RV's were brand new, picking up & returning the vehicle was straight forward, which was helped by having friendly staff.

Graham, Australia, posted on 6 June 2017, vendor was Fraserway RV Rental

rv rental sep/oct 2016

everything easy and uncomplicated

urs seiffert, Switzerland, posted on 17 October 2016, vendor was Fraserway RV Rental

Ambassador RV 3 week hire

I booked the RV in February for September, and because many companies were booked up, I went to Motorvana who rapidly sorted out an RV for me via Ambassador RV of Vancouver. So Motorvana were, prompt, efficient and, in February, all looked great.

Come September I picked up the RV from Ambassador and fantastically they were brilliant. The RV was exactly as described by Motorvana. It was spotlessly clean and very well equipped. Ambassador RV were very professional and efficient, and gave all the time we needed for a good explanation and handover. They couldn't have been better.

On the trip around BC the RV was excellent: everything worked perfectly.

On the return, although they were very busy with several RVs returning at the same time, Ambassador's system was so efficient that the return procedure was still very personal and prompt. No hanging around.

This was my first RV hire in BC and now I wouldn't go anywhere other than Ambassador to her an RV again. Fantastic!

Alastair Troup, UK, posted on 11 October 2016, vendor was Ambassador RV

Motorvana good - Owasco disappointing

Motorvana was very good and locking in the rate was a god send when the currency slipped the wrong way. I found contacting Motorvana simple and had quick replies. I was dubious about using a booking site, but really pleased. Owasco is a different story. Be careful about pick-up as the procedure took over 3hrs, the equipment in the van was missing various items and lots of broken equipment. When we found items missing from the van, the reply is 'buy the items and we will give you the money back'. This was fine, but should items not already been on the van, when you purchase an all inclusive package. When it comes to the vans, ours was a new 32ft Greyhawk by Jayco for 7 people. We were told his was new to the fleet, so got quite exited. What this actually meant, it was 3 years old and hey had just purchased it. I can hand on heart say that not quality checks were done on this van, so once we pointed out the door, shower door, missing TV, cables, gas bottles were missing, we final managed to leave after 3hrs. We are first time RV campers from the UK and the pick-up procedure was not slick or gave me confidence at all.

Martin Purdy, UK, posted on 13 September 2016

Fine RV Rental

Excellent RV rental through Motorvana and Ambassador. Booking process was simple and questions we had were answered promptly. We were taken care of very promptly upon arrival at the rental center and explanations were complete. The ladies at the rental center are lovely. No surprises at all. Last but not least, the unit was very well equipped in terms of cooking appliances as well as beddîng linens and towels. We rented a RV several years back in the US through the leader in RV rentals, the equipment was nothing comparable. We highly recommend both Motorvana and Ambassador !

Guillaume, France, posted on 9 September 2016, vendor was Ambassador RV

Very easy from start to finish

We booked through Motorvana- which was an easy process. We were picked up promptly from our hotel and taken to the rental centre, where we received a warm welcome and very thorough introduction to the vehicle, as well as tips and maps on where to stick up in food. The camper was well stocked and beds comfortable. Charges were clear ahead of time and so there were no surprises. Holiday of a lifetime doesn't start to explain what a great time we had. Thank you.

Nicky, UK, posted on 30 August 2016, vendor was Ambassador RV

RV rental Vancouver

We used Motorvana to book our RV rental and found the whole process very easy. Everything went exactly as planned, no problems at all. When we requested some changes to our booking the alterations were made quickly with prompt information updates. The RV rental company we used was Happy Holidays Motorhomes in Vancouver. The RV was as described and in excellent condition. The equipment and comfort packs provided as part of the rental were comprehensive with many small items included which were very thoughtful. Having met other people on our travels who had also rented an RV it became clear that some of them were poorly equipped when compared to ours. So basically, bring a bag of clothes and your wash bag and you are ready to go. The collection, explanation of the RV mechanical systems and the return all went very well. We had a great time in British Columbia and a large part of the success of our trip was because Motorvana and Happy Holidays Motorhomes are very good at what they do. I would highly recommend them to anyone planning a similar trip.

Eamonn Holland, UK, posted on 23 August 2016

Just got back from two week vacation in Yukon. Had a fantastic time. Booking our camper truck went very smoothly and no problems at all. CAnadream in Whitehorse were very efficient and answered all our questions and would book with them again.

Randy and Alice Groen, Ontario, posted on 16 August 2016, vendor was Canadream

Professional folks

The folks at Fraserway were very professional and well-organised. From the moment they picked us up at the airport (on short notice), to the quick registration and thorough orientation, right up until the very fast and efficient return process, they did a good job.

The RV (23/25 motorhome) was almost new. It was a bit noisy driving across the windy prairies, so that you could not really talk or listen to the radio. The beds were comfortable and everything worked well in the unit.

steve, USA, posted on 1 August 2016, vendor was Fraserway RV Rental

Excelent trip!!!

it is our second trip in RV, the first one with Fraserway and they have THE BEST SERVICE YOU CAN ASK FOR!! Fast, kind and efficient. The RV was in excellent shape, clean, new, with all The accessories needed for an excellent and comfortable vacation. I had more than I had expected. For sure I will rent Fraserway Rv's again 😄😄😄

alejandra, mexico, posted on 19 July 2016, vendor was Fraserway RV Rental

Motorhome Trip to the Rockies

Our motorhome booking through Motorvana was smooth and easy and they were quick to answer any questions I had. After confirming my booking with them I realised I had made a mistake and without any hesitation they let me change the booking. Paperwork was emailed to me quickly and when the time came to pick up the motorhome I realised we were going to be a day late and Motorvana handled the changes for me with Canadream promptly and without any charges. The service was fantastic and I can't recommend them highly enough. Thank you Motorvana for looking after us so well. We wouldn't hesitate to use you for any future trips. Robyn and Alan Schomberg

Robyn Schomberg, Coffs Harbour Australia, posted on 2 July 2016, vendor was Canadream

Amazing

My family and I spent a two week holiday touring through the rockies. Could not have ask for better. perfect holiday from start to finish.

Chris Annette , Ireland, posted on 20 June 2016, vendor was Fraserway RV Rental

East Coast of Canada -- Flawless Rental

We have just completed our holiday on the East Coast of Canada. We booked our motorhome with Canadream through Motorvana, and everything worked out flawlessly. We thoroughly enjoyed our vacation & only wish it was longer.

Dave and Ruth Wolfe, Saskatchewan, Canada, posted on 17 June 2016, vendor was Canadream

Excellent

Excellent! No more & no less!! Good service, good support, friendly support. Only worry was that the F350 had no spare wheel.

Basie & Annette van Vuuren, South Africa, posted on 5 June 2016

Perfect!

Excelent service, all almost new. Very good attention from Peter the owner and his wife. I recomend very much.

Jean Pierre , Mexico, posted on 4 April 2016

West Canada

My partner and I rented an RV through Motorvana from Fraserway. Motorvana were extremely helpful throughout the whole process, and were very understanding even when my card couldn't pay and payment got delayed. The RV from Fraserway was great - clean, worked well - and pick up and drop off were straight forward. We loved every minute and will hopefully get to go somewhere else in an RV soon!

Becky Dooley, UK, posted on 16 October 2015, vendor was Fraserway RV Rental

We booked a Canadream RV via Motorvana for our holiday touring eastern Canada this year. We were collected on time from Halifax airport and taken to the Canadream depot. The briefing was very good and the RV condition was excellent. No problems during our 2 week holiday and the drop-off in Toronto was simple and painless. We definitely now have the bug and plan to tour the west coast in the future!

Martin Driscoll, posted on 18 August 2015, vendor was Canadream

We have booked through Motorvana five times with excellent results. Motorvana are allways very helpful, returning emails promptly, arranging pickups and other details. Our motorhome was this time from Fraserway Toronto who were extremely human and professional. The staff were friendly and efficient. The 19 foot Motorhome was nearly new and in very good condition for our 47 days trip Down to New Orleans and back. thank you.

John Povlsen, Denmark, posted on 24 November 2014, vendor was Fraserway RV Rental

We booked through Motorvana with excellent results. This was our first experience of a motorhome and Motorvana could not have been more helpful, returning emails promptly, arranging pickups and last min change of plans.

Our motorhome was from Fraserway who were extremely professional. The staff were friendly and efficient. We accidentally broke a lever on the waste tank with no extra charge. Our flight home was early on the morning of our return and frazerway went out of their to ensure we were at the airport in time.

Motorvana fraserway and canada fantastic. Stress free holiday.

thank you.

Lynn Dixon, posted on 10 September 2014, vendor was Fraserway RV Rental

These reviews are not really about Motorvana but about the rental companies. Motorvana is a booking agent and if you are lucky you get a discount. If the booking is correct then full marks but if it is screwed up then no marks so not much else to say. They are efficient and professional and didn't screw up so FULL Marks.

Our rental company was Canadream which is also a professional company and the people were helpful and friendly. We had no problems and treated the van with kid gloves. They have a curious add-on purchase which gives a discount on end cleaning and various other bits and pieces which is not cheap. This is curious as there is no charge for end cleaning. They are going to clean it anyway. What do people do, bring the thing back full of cr*p with the dirty dishes piled high? As long as you empty the tanks and leave it in nice condition you do not need this charge. Our van was 9 months old so no problem. Canada has fire pits in most campgrounds so a BBQ grill should be an automatic addition but we had to buy one and I took it home on the plane so as not to be too disposable in my attitude.

I would recommend Motorvana, Canadream and Canada.

Doel family, posted on 1 September 2014, vendor was Canadream

We had a 23-25' RV with a slide out for 2 of us. We've hired a number of RV's and this was definitely one of the best equipped - good kitchen equipment plus pegs, a washing line, screwdrivers, a first aid kit (latter two not needed!) and an axe. Plus a spirit level! Only additional thing we would have liked was some levellers but we managed with logs. Bedding was also nice with cotton sheets (hate nylon ones!) and two big towels each for 10 days and two hand towels.

Pick up and drop off were excellent - and the handbook given with the van was really useful (even included microwave instructions).

We had no problems with the RV and really enjoyed our trip. Wouldn't hesitate to use Fraserway again and highly recommend them in Canada.

Louise and Henry, posted on 1 September 2013, vendor was Fraserway RV Rental

We were very satisfied with MOTORVANA/FRASER RENTALS with the motor home, the transportation to and from the Halifax airport and how smooth the booking went on line. We found by booking early there were savings to be had. WE are planning a trip to Alaska and we plan on renting a unit from them in White Horse Yukon. We were happy with the service an I would recomend them to my friends.

Musial Family, Calgary, Alberta, posted on 23 May 2013, vendor was Fraserway RV Rental

We had a lovely time in N.S., the camper was just what we had asked for (thanks to Mark in Barcelona who helped us via telephone). I have a remark, however, we were very surprised that the gas stove had no safety shut off (compulsory everywhere in Europe) and we paid 2X 75 CAD for bedding and kitchen utensils which were insufficient and of not too good quality. Nevertheless, we want to thank you for your support and wish you a happy winter.

Pierre-André and Marilena Breetz, posted on 24 November 2011, vendor was Fraserway RV Rental

Doug, Motorvana was excellent to work with. Booking thru Motorvana saved us money & was very fast & highly efficient. You answered our questions quickly & were very helpful when we almost had to cancel. Good thing we didn't, b/c we had a blast. The RV unit, through Canadream, was great, well equiped, clean & in great repair. Shuttle was there upon arrival, but was tied up when we got back. Oh well! I Highly recommend using Motorvana! Well done.

Banfield Family, posted on 11 October 2011, vendor was Canadream

Booking was very smooth and Doug+ others very helpful. later on we had to cancel our RV hire very late due to a relative loaning us an RV instead - Motorvana handled the refund and credited our account extremely fast - many thanks, great service.

James and Sarah, posted on 31 August 2011, vendor was Fraserway RV Rental

We had a very good experience with our RV rental this summer. We were given the use of an almost new unit, which was well equipped with everything we needed for our trip. Check in and check out was very efficient and all the features were explained to us very clearly. The shuttle service to and from the hotel was a great convenience. Very courteous and helpful drivers. We would certainly consider another RV vacation.

Kellington family, posted on 28 August 2011, vendor was Fraserway RV Rental

The service at Motorvana was top class. We dealt with one person the whole time and they were keen to follow things up. The RV we hired was perfect. New, clean and functional. Fraserway provided a friendly efficient service at both the pick pickup and drop off and there were no hidden nasty surprises. This was our first RV hire experience which makes us want to come back for more. Thanks guys.

Mark Drury, 24.21.201.4, posted on 8 August 2011, vendor was Fraserway RV Rental

This is by far the best RV rental we have had. The check-in and check-out was efficient and hassle-free. The vehicle was spotless and new. We had a 31 foot RV which, with the pullouts, provided plenty of space for our family of 5 with 3 adults and two teenage boys. We will definitely recommend Motorvana and Fraserway to our friends.

kelly, posted on 7 August 2011, vendor was Fraserway RV Rental

Hi Doug.

It's the second time that we rent with your company. The first time was for Italy last year and the second time was for British Columbia May 2011. The pickup and drop at the airport is fantastic. The service at Fraserway and reception is very good. Your service at Motorvana is very efficiency (very very good!!!) We are happy about are trip!!! Will be back to rent a RV with you. Kind regards, Gail Gagné Joel Emond St-Romuald Québec

Gail Gagné, 24.21.201.4, posted on 18 June 2011, vendor was Fraserway RV Rental

Thanks for the follow up email. We were all very pleased with both the service and the vehicle supplied by Fraserway RV. It was a much superior vehicle to the one we received (currently driving) from A&M Motorhomes in Anchorage (A&M is not represented by Motorvana). The current vehicle is older and has very worn out seats and matress and we had to ask them to clean the inside before we would accept it.

I would happily recommend your company and definitely not the current company (A&M Motorhomes).

Thanks again for providing a quality product.

Ken Scouten, 24.21.201.4, posted on 18 June 2011, vendor was Fraserway RV Rental

Very nice holiday,everything in the motor home explained well and thoroughly, would rent the same again if we had another holiday in the Rockies.

Le Mare's, posted on 28 September 2010, vendor was Fraserway RV Rental

We picked up our RV in Vancouver & dropped it off in Calgary. The staff were helpful & the vehicle was very clean. A small measuring jug would have been useful, but otherwise everything necessary was provided. The biggest problem we had was that the oven didn't work, because of a manufacturing fault with all the vehicles of that age. Although we managed without, it was rather a nuisance! We also had a problem with a warning light on the dashboard coming on, & the gauge for the holding tank didn't work properly- even after emptying it showed partly full. We were very happy with the service received from Motorvana & particularly liked the all inclusive price which meant there were no extras to pay.

Mordue family, posted on 27 September 2010, vendor was Fraserway RV Rental

Got a truck camper through Motorvana which we picked up and returned at Fraserway in Vancouver. Had a great week driving and camping through Yoho, Glacier, Banff and Jasper National Parks. Camper was very clean. Though we did expect dishes etc. to be supplied we were pleased that camping chairs and a small axe were included. We were satisfied and would definitely do this again.

Norm, posted on 19 July 2010, vendor was Fraserway RV Rental

We rent a camper from Halifax. The Iceland Ash-cloud made delay our trip three days but everyone was sure our trip continued according our plan and was very helpfull. The camper was equiped very complete. better than we ever had seen during earlyer camper-rents. The service also from fraserway was very good and polite. If we have the possibility to rent again we make our choise to Fraserway.

a.grovers, posted on 1 July 2010, vendor was Fraserway RV Rental

We picked up our RV from Calgary August 25, spent 25 days going through British Columbia, Alaska and Yukon, we have a very wonderful time, seeing the beautiful country, and have a very special experience. This was our 2nd RV trip, also the 2nd time rental from Motorvana. The 1st time was last year, we had rented a larger RV (over 30 ft) which was more comfortable and luxury, but was a little difficult for a 1st time RV user to handle. So this time we rented a smaller RV, this 22 ft. Okanagan Ford was just right for the Alaska trip, little packed inside, but had everything we needed for 2 people, and the best of all, we drove it around everywhere without problem, winded around narrow roads on mountains, can even do parellal park on the street in city, but we won't recommand it for family over 2 people, or big people to use this vechicle, it will be too tight. The staffs at the Fraserway RV Rentals (Calgary) were very friendly and helpful, the RV was in excellent condition, we'll sure use Motorvana again in our future RV rentals.

Richard and Angela Stober, posted on 22 November 2009, vendor was Fraserway RV Rental

We picked up our camper in Halifax from Fraserway. The unit was in good condition and we had no problems at all. The staff was friendly for the most part - but Motorvana really shone. We will happily book our rentals thru Motorvana next year.

Luann Shutley, posted on 21 November 2009, vendor was Fraserway RV Rental

My wife and I were extremely pleased with the deal we were given by Motorvana. The service and camper truck we hired from Fraserway was fabulous and more roomy than we expected. We travelled from Vancouver to Vancouver Island then took the Ferry from Port Hardy up the inside passage to Prince Rupert. We then drove across toward Prince George, Jasper, Banff, Yoho and Revelstoke National Parks camping all the way. Then we haeded down into Okanagan Valley, Whistler then back to Vancouver. We both had a fabulous trip even though our truck broke down 15kms out of Jasper. The tire rod on the left wheel broke which nearly caused us to crash. However with alot of luck and driving skills I was able to hold the truck on the road. Fraserway were very helpful, they had a tow truck to us very quickly, put us up in a motel for the night in Jasper and had another truck to us by the following morning, which was driven all the way from Calgary. We would definetly recommend your service and Fraserway to others.

Thanks for help making our trip memorable.

Peter Williams, Geelong, Australia, posted on 28 September 2009, vendor was Fraserway RV Rental

We hired our camper truck for three weeks and travelled throughout Alberta and British Columbia. Both I and my now fiancee (we got engaged whilst in Banff!) had the most fabulous time. The camper truck was clean and practical, though when we return next year we shall hire a camper with a shower unit and a little more leg room. Good job we are a close couple as three weeks of having to visit the washroom with the door open could be uncomfortable for many couples/friends travelling together. We look forward to returning next year on our honeymoon. I wonder if there is a honeymoon special camper - shall have to ask the question!

Sally Edwards, posted on 29 October 2008, vendor was Fraserway RV Rental

We picked up a camper truck at Halifax for a tour of Nova Scotia for 3 weeks. This size of RV is ideal for 2 people and was in good order inside and out. Very good service from Fraserway Rentals and generally good campsites throughtout the Province. The Provincial parks are more spacious than the private ones and in our view better value all round.

Holiday spoiled by collapse of Zoom Airline!

Only complaint was the information on some of the tourist maps regarding projected times for journeys, which were often greatly underestimated.

Andrew Henderson, Scotland, posted on 30 September 2008, vendor was Fraserway RV Rental

It was our first experience renting a motorhome. Everything was fine. In particular, the pick up was excellent. Many thanks to Andy for all his explanations!!! The information you provided as (maps, camping directory...) was very helpful.

I can for sure recommend Motorvana to anybody.

Mikel Larrea, posted on 5 September 2008, vendor was Fraserway RV Rental

Thank you Motorvana, your service was excellent. We had a great time in the truck camper we rented from Fraserway. The staff at Fraserway was friendly, helpful and knowledgeable, a pleasure to do business with. Banff and Jasper National parks are exquisite and the campgrounds beautifully maintained. We will definitely rent another RV!

Heidi, posted on 26 August 2008, vendor was Fraserway RV Rental

We picked up our truck camper from Fraserway in Halifax on August 2, 2008 and toured with it for a week.

The pick-up and drop-off of the vehicle was satisfactory, but a bit slow.

I found the camper to be very comfortable and almost new. However, there was a slow leak in one of the tires which was known about by Fraserway at the time of rental. Instad of replacing the tire, I was told that I would have to fill the tire with air every so often. That turned out to be every day, which was something of a pain. I would encourage future renters to, if such an event comes up, ensure that the rental company replaces the tire before embarking on the trip.

Alon Eizenman, posted on 25 August 2008, vendor was Fraserway RV Rental

We picked up the motor home in Carlgary. The vehicle was is very good condition, aslmost new and the instruction we got was perfect, however I would wish that all insuranches are included. We had very good time in the Canada national parks everything worked very well.

Norbert Häg, posted on 24 August 2008, vendor was Fraserway RV Rental

We had an excellent rental unit at a very good price from Motorvana. They were very friendly and helpful with all of our questions and concerns. I would recommend them to anyone renting an R.V.

John Watson, posted on 23 August 2008, vendor was Fraserway RV Rental

Writing now that I am back in the UK to congratulate you on your service and on your choice of motorhome hire company in Canada.

Go-West provided an excellent service with a nearly new vehicle that was the best equipped van that I have ever hired - and I have hired many times in Canada, New Zealand and Europe. Not only was the quipment comprehensive, it included several extra items that added to the already good experience (for example the vacuum flask in travel case; four place settings of crockery and cutlery for a single person hire; kettle, teapot & coffee machine; two leisure batteries: etc).

I am greatly impressed and will certainly plan to use yourselves and Go-West on my next trip to Calgary.

John Lough, posted on 31 July 2008, vendor was Go West

We picked up the RV in Vancouver and spent two weeks exploring Vancouver Island. The van was great, clean and with everything we needed, we especially loved going over the pass to Ucluelet.

We saw humpback whales and lots of bears and are looking forward to our next visit.

Lynne Griffiths, posted on 27 June 2008, vendor was Fraserway RV Rental

We picked up the vehicle in Vancouver on 14.09.2007 and returned it again in Vancouver on 29.09.2007. The staff in Vancouver was kind and helpful.

The only problem at pick up was that we were not able to persuade the staff that the motoroil level was at the minimum level. We were told that it is at the maximum level and our opinion about the minim level should have been the result of our bad meassuring. After 500 km there was an indication the level is at the minimum which could not have been without doubt possible if there would had been enough of oil.

After seven days the cooler in the top part of the fridge served only as fridge, i.e. without producing temperature below zero.

Equipment of the vehicle was sufficient and in good quality.

I visited British Columbia for the second time an I surely will visit it again because of its fantastic nature, fish and friendly people.

Jiri SMRHA, Czech Republic, posted on 24 October 2007, vendor was Fraserway RV Rental

Despite a slight hiccup when we went to collect the RV (gas leak at the depot so teh road was closed) the service was good. The RV served our purpose and we travelled with no problems at all. The RV was comfortable and spacious. Thank you.

D Appleford, posted on 11 September 2007, vendor was Fraserway RV Rental

We rented a RV for 3 weeks via Motorvana at Fraserway in Vancouver. The handling of the booking by Motorvana was exelent. The only thing that went wrong was the additional ensurance. I think I have missed it in the long list of questions when booking online. Fortunately we could arrange this when we picked up the RV.

We rented a 10-foot truck camper and the sleeping cabin was new. We found this type of RV a perfect solution when traveling with only 2 persons. The service by Fraserway in Vancoucer was very good. We were helped by a dutch speaking lady. On request we got extra bed linnen and a toaster and afterwards we were not charged for the few glases we broke.

The only problem we had during our trip was that after changeing the gas bottle we could not get things working again. With the help of some very friendly people on the campsite we finally (after 2,5 hours) found the way how to regain gas supply. Afterwards we understood that this was a known problem and that it has to do with a leak protection. Opening the new bottle very, very slowly solved the problem.

I would recommend the use of a GPS navigation system. That makes traveling so much more relaxed.

Thanks to Motorvana and Fraserway for the exelent service they provided.

Dirk, posted on 27 August 2007, vendor was Fraserway RV Rental

We're two older West Coast (Vancouver) people who rented a camper-van to see some of the East Coast of Canada. We flew to Halifax and picked up the camper from Fraserway there. Found it as clean as if it had never been used. The rental company staff was very helpful and courteous. Free pickup shuttle to their site and they stored our luggage for us after we unpacked into the van. Our tour was 14 days and 2300 km around the coastal roads of Nova Scotia. The province is beautiful. Holidaying next to the ocean for the whole trip was a unique pleasure, and having a camper guaranteed we could make the most of the experience -- not having to close up in some hotel each night, instead enjoying the oceanside landscapes full time. The people of Nova Scotia are open and friendly, and they had much history and artistry for us to explore and learn about. If you do go to the maritimes, this camper idea is THE way to go. The communities are small. Unlike rural BC, where every town has a few motels situated on the highway route through them, Nova Scotia towns have fewer of such places to stay, other than B&B's. However, nice campgrounds are available everywhere, most of them very clean and with full facilities. We highly recommend what we did -- booked all our campsites in advance, finding them using the provincial 'Doers & Dreamers Guide' plus the internet. The result was that we had a lovely spot almost every night, never had to spend touring and travel time searching for a campsite, could instead just enjoy the driving from one place to the next, making sidetrips and stops along the way without worrying about each night's accommodation. We have never rented or used an RV for a trip before, and we REALLY loved it. The best part was the complete independence, being able to stop for bathroom breaks whenever and wherever, and being able to have our meals at any roadside viewpoint or picnic site or beach along the way. Even though the camper cost more per day than motels, we felt that being able to make our own meals rather than using restaurants easily made up the difference. We are thinking we'll do the same kind of tour of PEI, maybe even next year.

Ian and Kate Britt, posted on 8 August 2007, vendor was Fraserway RV Rental

rv was as ordered clean tidy and ready to roll, and roll we did 1800 mile in 14 days what a fantastic place, a slight problem with a leak in the roof but was quickly sorted and back on the road. the price we were told was what we paid no add ons when we got their apart from the extra miles but that was our choice. thanks. nice doing business, regards ronnie.

ronnie lucas, posted on 24 July 2007, vendor was Fraserway RV Rental

Excellant service and attention to detail from all concerned in the Canadian section. Special thanks to Doug Bredesen who worked hard to get us on the road, when we'd booked late and fixed us up with another RV provider.

A great experience all round and no hesitation in recommending it to others considering this type of recreational adventure.

We found everyone in Canada went out their way to make our experience a very pleasant vacation.

Whilst our RV experience was with a hire company other than Fraserway, it was a highly commendable and reputable organisation who were very proferssional in all their dealings with us. Their van and services were exemplary, which presumably was understood by Doug in contracting us with them.

Duncan MacLachlan, posted on 24 July 2007, vendor was Canadream

Dear Mr. Bredesen,

First of all i like to thank you for the handling of my questions.

Second, i want to make a compliment for your company and its workers for how we've been treated and helped all along the way. This have helped us getting to a jumpstart for a good and relaxing vacation as we needed, and i'm pretty sure we'll come back soon to enjoy the lovely people and counties of Nova Scotia.

With warm greetings,

Peter Schulte

Peter Schulte, posted on 19 June 2007, vendor was Fraserway RV Rental

My husband and I returned from our vacation last week and I must tell you that we truly had an enjoyable time driving around the Yukon and Alaska. We had an Okanagan van camper and it was the perfect size for the two of us and we had no problems handling it at all. Thanks for all you did to assist us in the rental arrangements.

Margo Furbert, posted on 6 September 2006, vendor was Fraserway RV Rental

We had a great 12 days in Alaska and the Yukon in our van. The range to choose from was really helpful and the presentation on the website helped us to make what we felt as the right choice - a balance between comfort and manouvrability over some 'interesting' Yukon roads. The staff at the vehicle pick-up were friendly and helpful and the vehicle was very clean and comfortable. We only has one issue which they attended to and they listene to feedback. We'd use Motorvana for our next hire.

Matthew Hunt, posted on 5 June 2006, vendor was Fraserway RV Rental

 

 

 

 

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